Times:9:30am - 4:30pm

Address:
Festival Park
Stoke on Trent

Description:
This one-day training course aims to give basic users of Excel 2003 knowledge of commands and functions that will make them more proficient in spreadsheet design and development. How to apply these tools to solving their own business problems and good spreadsheet practice will also be covered.

Times:9:30am - 4:30pm

Address:
Festival Park
Stoke on Trent

Description:
NO ONE ever seems to have enough time YET ......We all have all the time there is! We all have exactly the same amount of time give to us each day ............24 HOURS.....

Times:9:30am - 4:30pm

Address:
Festival Park
Stoke on Trent

Description:
Many of us work in an environment that may be fast moving, quick changing and, at times, uncertain. An environment in which we need to achieve results. This highly participative course is designed to improve these results for the delegates and enhance the way they work with other people by being able to handle many different situations, dealing with awkward people and raising difficult issues in a direct, open and honest way. Assertiveness is standing up for your rights without violating the rights of other people and maintaining your own self-esteem and that of others. A vital skill for success in today's working environment.

Times:9:30am - 4:30pm

Address:
Festival Park
Stoke on Trent

Description:
New business is welcomed by all of us, but we cannot afford to sit back and hope that it will come our way without effort. Actively canvassing for new business is the professional way to explore the possibility of getting new contracts and contacts.

Times:9:30am - 4:30pm

Address:
Festival Park
Stoke on Trent

Description:
What is an Agent? Different types examined What is a Distributor? Different types examined The roles of Agents and Distributors compared